Two Chairs is partnered with Kaiser Permanente Northern California and Kaiser Permanente Washington. If you have either of these insurance carriers, you may be able to receive therapy at Two Chairs covered by your insurance plan. Kaiser Permanente Northern California members need a referral from Kaiser to access in-network rates at Two Chairs.

Kaiser Permanente Washington:

No referral is required, and you may book your matching appointment through our website. However, we do recommend that you book using the same email address you have on file with Kaiser, and to first double-check your benefits by calling Kaiser Member Services at 206-901-4636.

Kaiser Permanente Northern California:

To obtain a referral we recommend contacting your local Kaiser mental health clinic by choosing the appropriate phone number here and asking for an outside mental health referral to Two Chairs. They should be able to start the process for you and offer an intake that ensures you are eligible for a referral. Once you have received your referral, Kaiser will send it to us and we can process it in our system to get your in-network benefits applied to your sessions here.

From what we’ve heard from some clients, this can be a bit of a lengthy process on Kaiser’s end, so we advise starting the process as soon as you can if you’d like to engage in care with us. If you encounter barriers with this route, another option is to contact your PCP or another Kaiser provider you may have been working with. Note that Two Chairs is not able to ask Kaiser for a referral for any client, and it must be requested by the client, directly from Kaiser.

Once you have received your Kaiser referral, it typically takes 3-5 days for it to process, at which point you will receive an email from Two Chairs with the link to book your matching appointment. If you have not received any outreach from Two Chairs within 5 business days of receiving your referral, please give us a call at (415) 202-5159. You can also email us at support@twochairs.com.

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