How long should I expect to wait for my match?

Match wait times typically vary between 1-4 weeks depending on your service state, insurance provider, availability and preferences.

We strive to get our clients connected to care as quickly as possible, and in most cases we are able to identify a great match within 1-2 weeks. Sometimes, however, it can take longer than that for us to find a great match. 

Often, it will take us longer to find a match if you provided us with narrow appointment time availability. Because of our tailored matching process, we try to honor specific preferences for certain components of your care (for example, therapist characteristics or scheduling limitations), and in some cases, it can take a bit longer to find a great match who also has availability. But, your matching therapist is there for you every step of the way, and you can always reach out if you’d like an update on the status of your match.

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