Once you’re matched, you can expect an email from no-reply@support.twochairs.com with the subject line “Good news! We found you a therapist.” This email will include more information about your ongoing therapist as well as the details of your first appointment.
Match emails typically go out on Tuesday and Thursday afternoons, around 5pm Pacific Time. To ensure that you are able to confirm your match on time, we suggest checking your email twice a week on Tuesday and Thursday evenings. We also suggest monitoring your spam, junk, and promotions folders as sometimes important emails can incorrectly filter to these places.
We encourage you to accept the first appointment as quickly as possible so you don't lose your spot!