How can I cancel or reschedule my first appointment?

To cancel your matching appointment, you can email us at support@twochairs.com. If you would like to reschedule, please give our Care Coordination team a call at (415) 202-5159 and we can work with you to find a better time.

Please note that cancellations or reschedules are allowed up to 48 hours before the appointment’s scheduled start time with no fees. If you are requesting to cancel or reschedule your first appointment with less than 48 hours before the appointment’s scheduled start time, you may be responsible for a $125 no-show fee.

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