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  2. The matching process

The matching process

Preparing for your matching appointment

  • Do you receive notes from my referring therapist / doctor?
  • How can I cancel or reschedule my first appointment?
  • How can I prepare for the matching appointment?
  • How can I share more context with my matching therapist?
  • Who is my matching therapist?
  • See all 6 articles

Technical support & troubleshooting

  • How do I join my video appointment?
  • I never received the link to join my appointment.
  • I'm at my appointment and I'm not seeing anyone else in my meeting.
  • I'm having technical difficulties and can't connect to my appointment.

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If you or someone you know is experiencing an emergency or crisis and needs immediate help, call 911 or go to the nearest emergency room. Additional crisis resources can be found here.

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