What if I need to cancel an appointment because of an emergency?

We recognize physical illness and emergencies can’t be predicted. If you are unable to attend your appointment, 48-hour notice is required to avoid a late cancellation fee, though rare exceptions will be made on a case-by-case basis for illness and emergencies.

If you need to cancel or reschedule your matching appointment, please contact Care Coordination via email to support@twochairs.com or by phone at (415) 202-5159 (9am - 5pm ET/PT, Monday through Friday).

If you need to cancel or reschedule your individual therapy session, please email your therapist directly.

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