We recognize physical illness and emergencies can’t be predicted. If you are unable to attend your appointment, 48-hour notice is required to avoid a late cancellation fee, though rare exceptions will be made on a case-by-case basis for illness and emergencies.
If you need to cancel or reschedule your matching appointment, please contact Care Coordination via email to support@twochairs.com or by phone at (415) 202-5159 (9am - 5pm ET/PT, Monday through Friday).
If you need to cancel or reschedule your individual therapy session, please email your therapist directly.